FAQ
What will the delivery dates be?
- The delivery dates will be announced at the beginning of each season. They vary somewhat due to the weather. You will be notified when your order is out for delivery.
What areas do you deliver to?
We deliver to the communities in Escambia County and Santa Rosa County, Florida including: Pensacola, Century, Ferry Pass, Bellview, Ensley, Cantonment, Molino, Myrtle Grove, Warrington, Pace, Milton, Navarre, Tiger Point, Jay, Allentown, East Milton, Munson, Bagdad, Oriole Beach, Avalon, Woodlawn Beach, Berrydale, and Garcon Point.
How do I place my order?
Just click on the SHOP button on the home page. It will direct you to provide all the information needed to get your containers delivered to you.
How do I pay?
We accept all major credit cards: Visa, Mastercard, American Express, and Discover.
What is the policy for damaged plants/warranty?
We will give you very detailed care instructions for your plants. Please call us within 24 hours of delivery if you find any of the plants are damaged, and we will replace them. After that time, you are fully responsible for all watering and care of your planters. All planters delivered include live plants that require care from you to thrive.
What happens if my delivery does not arrive?
Please call or contact us at (385) 221-4702, and we will be happy to assist you!
Can I make special flower requests?
Unfortunately, we are not able to take custom orders. Our planters are pre-designed. You will be able to choose colors and styles from the seasonal design options.
Can I send a jardiniere as a gift?
Absolutely! A jardiniere is a beautiful way to show someone how much you care. Please include in the shipping address, the address where the gift is to be delivered.
What if I need to provide a gate code for delivery?
All gate code information and specific messages can be placed in NOTES when completing your order at checkout.
Do you have a store we can visit?
No, at this time our shop is online only. You might find us at the farmer's market in Pace, FL.
What if I have my own container?
We have a wonderful line of container inserts. Please note the measurements listed in the product description and measure your container carefully. We will only drop off the inserts. as it is up to you to install them and confirm that you have ordered the correct size to fit your current containers. It is your responsibility to choose the correct insert size. There are no returns for inserts that do not properly fit.
Still have questions?
Contact us at hello@zurligenjardinieres.com
